甌圖軟體開發股份有限公司 | 電腦軟體服務業
台北市大同區 - 面議
- 大學
- 2年以上
Please provide your resume in both English and Mandarin.
【About the Role】
We are looking for a engineer to join out team. Our mission is to revolutionize customer service by analyzing contact data and automating interactions using cutting-edge Generative AI. We value strong Python fundamentals and a willingness to master Python and AWS.
【Key Responsibilities】
• AI & Co-Pilot Development: Develop and implement Intent Recognition models for various communication channels (email, chat, phone) and build GenAI Co-pilots to assist Call Center Agents.
• Python Backend Engineering: Develop, test, and maintain clean, efficient Python applications to automate communication content analysis and handling.
• Infrastructure & Automation: Use Terraform to manage AWS resources and design CI/CD pipelines to automate the deployment process.
• Integration: Integrate data from various systems to enhance AI models and ensure seamless process automation.
• Reliability & Troubleshooting: Monitor application health and security, while actively troubleshooting and resolving issues in development, testing, and production environments.
• Documentation: Contribute to the documentation of system architecture and processes.
• Collaboration: Work in a proactive, agile team environment, utilizing pair programming to maintain high standards.
【Technical Requirements】
• Education: Bachelor’s degree or higher in Computer Science, Software Engineering, or a related field.
• Experience: At least 2 years of professional experience.
• Python: Excellent programming skills in Python and related frameworks (e.g., FastAPI), including experience with RESTful APIs and web services.
• Architecture: Solid understanding of software architecture principles and patterns, especially Microservices.
• Database: Good SQL skills.
• Experience with AWS infrastructure/services (e.g., EC2, DB, Loadbalancer, S3, Lambdas).
• Proficient in using Terraform (Infrastructure as Code).
• Experience with Github and deployment pipelines (CI/CD).
• Collaboration: A strong team player who enjoys collaborative environments and pair programming.
• Mindset: Proactive, creative, and innovative in finding solutions and improvements.
【Nice-to-Have Skills】
• Experience with Amazon Connect and Bedrock.
• Knowledge of Jira.
• Experience with agile development methods (Scrum/Kanban).
• Experience in monitoring with Grafana.
【Why Join Us?】
• International Team: Work with a diverse and dynamic team from around the world.
• Innovative Environment: Be part of a company that values innovation and forward-thinking.
• Growth Opportunities: Opportunities for professional development and career growth.
• Flexible Work Arrangements: After an initial three months of onsite work, enjoy the freedom to choose between up to 75% remote work, blending flexibility with office collaboration.