需求分析師 / 產品經理（複合職務） Business Analyst / Product Manager (Hybrid Role)
愚悅投資事業股份有限公司 ｜ 其他投資理財相關業
台北市中山區- 面議
- 大學
- 3年以上
- 面議
【職位描述 Role Summary】 We are seeking a Business Analyst with strong potential to grow into a Product Manager role. This position works closely with business owners and cross-functional stakeholders to translate strategic goals into clear, actionable requirements and ensure delivery teams build the right solutions. You will operate at the intersection of life services, customer experience, operations, and technology—bridging business and engineering through structured analysis, high-quality documentation, and proactive stakeholder management. This role requires a native Taiwanese professional who can communicate naturally with local users and partners, while understanding U.S. culture and ways of working. Fluent English speaking is required. 【工作內容 Key Responsibilities】 1. Business Analysis & Requirements • Elicit and clarify business needs through interviews, workshops, observation, and data review. • Produce clear documentation including BRD, PRD/user stories, process maps, service blueprints, functional specs, and acceptance criteria. • Translate ambiguous goals into structured problem statements, defined scope, measurable success metrics. • Identify risks, assumptions, and dependencies; propose options and trade-offs. 2. Product & Delivery Support • Partner with business owners to define MVP and iteration roadmap. • Maintain and prioritize backlogs based on value, effort, and risk. • Collaborate with design and engineering to ensure clarity and feasibility. • Support release planning, UAT, go-live readiness, and post-launch feedback. • Track progress and communicate status, blockers, and key decisions. 3. Stakeholder & Cross-Cultural Collaboration • Bridge communication across Taiwan-based stakeholders, technical teams, and leadership. • Communicate effectively in English with U.S.-based stakeholders (direct, structured, documentation-driven). • Facilitate alignment across business, operations, compliance, customer support, and engineering. 【工作技能 Required Skills】 • Native Taiwanese; able to communicate naturally with local stakeholders. • Strong English speaking and writing proficiency. • 3–5+ years as Business Analyst, Product Analyst, Product Manager, or similar role. • Proven ability to translate business needs into clear, build-ready requirements. • Experience working with technical teams (APIs, integrations, data flows, basic architecture). • Strong stakeholder management and decision facilitation skills. • Willingness to travel to Mainland China and other locations if required. Preferred Qualifications • Experiences in consumer-facing, membership/subscription, premium service, or platform products. • Familiarity with service operations, CX design, and multi-step service workflows. • Agile experience (Scrum/Kanban), backlog management, and UAT. • Comfort with data (SQL/analytics a plus). • Experiences working across Taiwan/China/U.S. teams. 【核心能力 Core Competencies】 • Structured thinking and problem decomposition. • Clear, concise documentation that engineers can execute from. • Strong facilitation and stakeholder alignment skills. • Execution-driven, detail-oriented, and delivery-focused. • Empathy for users in sensitive, high-trust life contexts. 【使用工具 Tools】 Jira/Confluence (or similar), Figma, Miro, Notion, SQL/BI tools, API tools (Postman), Excel/Sheets. 【評選標準 What Success Looks Like (First 90 Days)】 • Build strong working relationships with business owners and the technical team. • Deliver a complete set of requirements for 1–2 prioritized initiatives with clear acceptance criteria. • Improve requirement clarity and reduce rework through better alignment and documentation. • Establish a simple cadence for backlog grooming, UAT, and release readiness 【如何應徵 How to Apply】 Please share your resume and (if available) examples of requirement documents, user stories, process maps, or product briefs (sanitized).
